How a Self-service Knowledge Base Empowers Today’s Workers
Self-service knowledge bases are the future of independent IT problem solving. Placing the power of resolving technical issues into the users’ hands reduces agent-assisted service desk tickets, lowers costs and streamlines the upgrading, migrating and moving processes.
Planning for Asset Disposal when Closing a Store
Customer expectations are shifting as more choose to shop online to meet their retail needs. In fact, retail store closings as of April 2017 have already surpassed the 2008 historical high.
Big Data is a Big Investment – 4 Things Retailers Need for a Successful Initiative
We live in an era of data. That’s why retailers are embracing the idea that big data – or, more accurately, the insights it can provide – can redefine the way they do business. But having this data isn’t enough, you need to be able to turn it into useful business outcomes. Learn how you can make the most of your big data.
Popular Healthcare Apps Can Strengthen your Practice
Healthcare apps go well beyond the common email clients, calendar apps and document editing functionalities common in other industries, and address a broad array of medical needs that help strengthen the capabilities among healthcare organizations.
Do’s and Don’ts of Storing Financial Documents on iPad
When using the iPad to store confidential financial documents, follow these do’s and don’ts to ensure that your clients’ private data remains private.
Out-of-the-Box Deployment – A Smarter Way to Roll Out Your Enterprise Mobility Suite
The need to give employees the tools required to get their jobs done must be balanced with the enterprise’s requirements for security and device management. It’s no wonder that IT departments can feel anxious about striking this balance when rolling out new devices to their employees. Fortunately, the right partner can help you make sense of your entire enterprise mobility suite and enable your IT department to focus on more strategic initiatives.