Retail IT

Why Retailers Must Take a Supply Chain Approach when Purchasing Retail Technology Solutions

June 15, 2017 | Post by Tom Jacobs | 0 Comments

Today’s retailers have turned their supply chain into finely tuned operations. Why haven’t they been able to do the same when purchasing retail technology solutions?

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Why Testing Retail IT Systems Saves You Time and Money

May 30, 2017 | Post by Tom Alvey | 0 Comments

Customers go into stores expecting an easy and enjoyable experience. They want to be able to purchase a product without running into any issues. This is the promise that you made to them when installing new retail IT systems and technology into your stores. But when a problem does occur, you’ve broken that simple promise. It’s that serious.

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Big Data is a Big Investment – Leveraging Big Data & Retail Technology Services

May 16, 2017 | Post by Tom Alvey | 0 Comments

We live in an era of data. That’s why retailers are embracing the idea that big data – or, more accurately, the insights it can provide – can redefine the way they do business. But having this data isn’t enough, you need to be able to turn it into useful business outcomes. Learn how you can make the most of your big data.

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Retail IT Support - 4 Reasons Retailers Should Take a Consolidated Approach to Procurement

May 05, 2017 | Post by Tom Jacobs | 0 Comments

The more technologies retailers add to the stores, the more complex and challenging the procurement process becomes. Common mistakes can have a negative effect on the retailer’s bottom line and put the entire project at risk. Fortunately, a consolidated approach can make the procurement process far more efficient and effective by dealing with a single retail IT support partner.

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4 Ways Retailers Fail When Deploying New Retail Technology Solutions

April 04, 2017 | Post by Tom Alvey | 0 Comments

The retail landscape is littered with poorly integrated retail IT, failed experiments and abandoned equipment from store refresh projects. These incomplete or failed projects cost time, money and effort without delivering on their intended results – plus they can damage sales and customer relationships in the process.

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Taking a Proactive Approach to Retail IT Maintenance

March 28, 2017 | Post by Tom Jacobs | 0 Comments

New retail IT systems and equipment need to be procured, tested and deployed before you can design and build a great omnichannel experience. But once in place, these new technologies open up a realm of new possibilities and can fundamentally change the way retailers and customers interact…until they don’t work.

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Building the Internet of Things into Your Retail IT Strategy

March 16, 2017 | Post by Tom Alvey | 0 Comments

The rise of the Internet of Things (IoT) is one of the biggest and most exciting technological trends currently taking place. In the retail setting, IoT has the potential to enable new capabilities and completely transform the way retailers interact with customers, both in-store and online.

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Far More than Just a New Website – How Large Retailers are Taking a Strategic Approach to Retail IT

February 09, 2017 | Post by Jennifer Brooks | 0 Comments

As customer behavior continues to evolve, retailers are starting to make considerable upgrades to their retail IT and their digital shopping experience. But what’s truly interesting is what they are doing behind the scenes to make these new digital strategies possible. 

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Personalizing the Store – How Digital Signage and Big Data can Work Together

January 19, 2017 | Post by Tom Alvey | 1 Comments

Digital signage is appearing everywhere customers go to shop. These digital displays show information about new products, promote sales or discounts, or dynamically change menus depending on the time of day. With 63 percent of people reporting they have noticed a digital sign, it’s not hard to see why retailers are so excited to install them.

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The Importance of Retail Technology Services & Project Management

December 20, 2016 | Post by Tom Alvey | 0 Comments

Long before a piece of IT equipment is ordered, retailers need to devise a project management plan that covers each stage of the IT upgrade. There are different factors to consider before, during and after the actual implementation of new technology at the store level.

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