How Retail Technology Solutions are Changing the Role of Employees
September 06, 2017 | Post by Tom Alvey | 0 Comments
Effective retailers recognize that employees and technology go hand-in-hand in creating a better shopping experience. Rather than replacing employees, technology will require these workers to have new skills, and empower them to use these skills more effectively, meaning they’ll spend less time scanning products and stocking shelves and more time assisting customers.
How a Preemptive Retail IT Maintenance Plan Saves You Time and Money
August 09, 2017 | Post by Tom Jacobs | 0 Comments
In 2015, CIOs said they spent an average of 57 percent of their total IT expenditure just on maintaining existing IT assets. As retail IT continues to play a larger role in stores, keeping it running continuously for customers can be a big expense. This is especially true when you consider that the retail environment is typically much harder on equipment than a traditional office building.
Pain Points Affecting Retail IT Leaders
August 07, 2017 | Post by Tom Alvey | 0 Comments
Retail IT leaders will need to update a number of systems in order to implement Store of the Future initiatives and compete with e-commerce. Some gaps are larger than others, but retail IT leaders across five sub-segments have identified these pain points they encounter most frequently.
Putting it All Together – Opening 500 Stores at a Time with a Retail Technology Solutions Partner
June 27, 2017 | Post by Tom Alvey | 0 Comments
Opening or refreshing 500 stores at a time is a big undertaking. As a retail executive, you know how many moving parts there are in a project of this scale, and that not all of them can, or should, be controlled by the IT department. So what can retailers do to make sure everything stays on track?
How a Supply Chain Approach Helps Retail & IT Store Growth
June 15, 2017 | Post by Tom Jacobs | 0 Comments
Today’s retailers have turned their supply chain into finely tuned operations. Why haven’t they been able to do the same when purchasing retail technology solutions?
Why Testing Retail IT Systems Saves You Time and Money
May 30, 2017 | Post by Tom Alvey | 0 Comments
Customers go into stores expecting an easy and enjoyable experience. They want to be able to purchase a product without running into any issues. This is the promise that you made to them when installing new retail IT systems and technology into your stores. But when a problem does occur, you’ve broken that simple promise. It’s that serious.
Big Data is a Big Investment – Leveraging Big Data & Retail Technology Services
May 16, 2017 | Post by Tom Alvey | 0 Comments
We live in an era of data. That’s why retailers are embracing the idea that big data – or, more accurately, the insights it can provide – can redefine the way they do business. But having this data isn’t enough, you need to be able to turn it into useful business outcomes. Learn how you can make the most of your big data.
Retail IT Support - 4 Reasons Retailers Should Take a Consolidated Approach to Procurement
May 05, 2017 | Post by Tom Jacobs | 0 Comments
The more technologies retailers add to the stores, the more complex and challenging the procurement process becomes. Common mistakes can have a negative effect on the retailer’s bottom line and put the entire project at risk. Fortunately, a consolidated approach can make the procurement process far more efficient and effective by dealing with a single retail IT support partner.
4 Ways Retailers Fail When Deploying New Retail Technology Solutions
April 04, 2017 | Post by Tom Alvey | 0 Comments
The retail landscape is littered with poorly integrated retail IT, failed experiments and abandoned equipment from store refresh projects. These incomplete or failed projects cost time, money and effort without delivering on their intended results – plus they can damage sales and customer relationships in the process.
Taking a Proactive Approach to Retail IT Maintenance
March 28, 2017 | Post by Tom Jacobs | 0 Comments
New retail IT systems and equipment need to be procured, tested and deployed before you can design and build a great omnichannel experience. But once in place, these new technologies open up a realm of new possibilities and can fundamentally change the way retailers and customers interact…until they don’t work.