The Challenge of Big Data Mining on Legacy Systems
Big Data analytics can offer disruptive new opportunities for everything from individualized customer service to real-time information products – but first having the right infrastructure is critical.
Vigilance: Best Defense Against Malware
A few weeks ago, the world was introduced to WannaCry, a variant of crypto-locker ransomware designed to exploit a Server Message Block (SMB) vulnerability in Microsoft operating systems known as EternalBlue. Since WannaCry first made the news, it has spread to more than 300,000 targets in more than 150 countries worldwide, making it one of the largest attacks in the history of the Internet.
Why Testing Retail IT Systems Saves You Time and Money
Customers go into stores expecting an easy and enjoyable experience. They want to be able to purchase a product without running into any issues. This is the promise that you made to them when installing new retail IT systems and technology into your stores. But when a problem does occur, you’ve broken that simple promise. It’s that serious.
4 Tips for Asset Disposition in Financial Services
From bank floors to boardrooms to the trading bullpens of Wall Street, technology is one of the key drivers of financial services. But what happens when that technology reaches the end of the line?
How the Right Enterprise Mobility Suite Can Help Configure 100s of Devices in Days
An enterprise IT department faced the challenge of configuring hundreds of devices and kitting them to withstand the rigors of a demanding environment. This was a difficult task for a small IT team whose main responsibility was to keep the stores, networks and IT infrastructure up and running. It was clear the IT department did not have the internal resources or required knowledge for a deployment of this size. So they turned to a single-source solution provider for their enterprise mobility suite.
How a Self-service Knowledge Base Empowers Today’s Workers
Self-service knowledge bases are the future of independent IT problem solving. Placing the power of resolving technical issues into the users’ hands reduces agent-assisted service desk tickets, lowers costs and streamlines the upgrading, migrating and moving processes.