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CompuCom-led Executive Forum Identifies Operational Efficiency and Cloud Computing as Top Issues for CIOs in 2012

Summit with 25 IT leaders identified the key business and 
technology initiatives driving leading organizations
 
DALLAS, Texas—October 27, 2011— CompuCom Systems, Inc., the leading IT outsourcing specialist, hosted a three-day forum with 25 executives from IT organizations across vertical markets. The group met at Villanova to discuss current issues and the primary business-driven IT initiatives they plan to undertake in 2012.
 
Diane Orndorff, managing director of Orndorff & Associates, led the forum activities. “I heard from the group that the top IT strategic imperatives are to ensure operational cost efficiency, deliver value to the business, and provide relevance to the organization,” she said. “Other imperatives stated by these top executives are to deliver highly reliable and available IT operations and to conduct IT projects with a solid strategy and vigilant governance,” added Ed Anderson, CompuCom chief strategy officer.
 
Looking ahead to 2012, the top three technology focal areas cited by the group are cloud, mobile device management, and virtualization. Collaboration, data center management, and grid computing were also highlighted.
 
Gus Harsfai, president of Ceryx, shared his insights on how to achieve the benefits of cloud without the compromise. He cautioned that in the email space, “the public cloud service providers strive for a one-size-fits-all model, which limits flexibility.” Inflexibility is often a show-stopper for enterprises looking to move their applications to the cloud. IT decision-makers should look to their trusted advisors and their service provider partners who have proven technology supporting the flexibility, security and control that their business demands.
 
Mobile device management is certainly a hot topic, especially around Bring Your Own Device and security. Mike Flanagan, senior director for end user computing services at CompuCom, delved into the explosion of mobile devices in the corporate infrastructure and the associated service challenges. “The business side wants more and more mobility while tight IT budgets constrain support for these devices,” stated Flanagan.
 
Jim Curtin, CEO of Virtual Bridges, provided guidance on closing the gap between promise and performance regarding virtual desktop infrastructure (VDI). He cited security as the number one value to be derived from virtualization, with business continuity, resiliency, efficiency and agility also being key components of the business case. Curtin advised that “storage management is what drives the cost of virtualization,” but the benefits in scalability and flexibility are what deliver the business value.
 
The growth in social media is also changing the way people want to work together as explored by Jay Batson, vice president and co-founder of Acquia. He shared his experience with social collaboration and how it can bring businesses, partners and clients together, assist with recruiting, and facilitate ideation. Batson said, “Community powered innovation brings faster time to market and increases capabilities.”
 
About CompuCom Systems, Inc.
CompuCom, the leading IT outsourcing specialist, delivers IT your way. Our clients like working with us because they know that, with CompuCom, it’s all about you. Our unique ITSM strategy blends your data center, network, voice, and end user computing environments in an innovative fashion. This radically simplifies your IT, allowing you to focus on growing your business and serving your customers. We are highly regarded around the world for our balance of industry-leading tools, a pragmatic approach to best practices, and our highly skilled workforce. We are the perfect alternative to address the revolutionary IT transformations facing you today and in the future. More than a trusted advisor, CompuCom is your trusted doer. To learn more, visit www.CompuCom.com.
 
About Orndorff & Associates
Orndorff & Associates, founded by Diane Orndorff, is a professional services firm providing advice, counsel, and hands-on assistance to business executives wanting to improve the value they are realizing from their investment in Information Technology. Diane can be reached at Diane.Orndorff@OrndorffandAssociates.com.
 
 
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Media Contact
CompuCom Systems, Inc.
Marilyn Nelson
+1 281-996-1551
Marilyn.Nelson@CompuCom.com