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Desktop & Asset Management

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The introduction of new enterprise computing models – especially those based on cloud and virtualization concepts – has injected unparalleled complexity into optimizing enterprise systems. At the root of the complexity is that new styles of computing must coexist with relevant legacy investments.

Having a clear and comprehensive architectural framework for IT asset management that incorporates everything from the heart of the infrastructure to its increasingly diverse endpoints becomes even more important. An effective architecture is the foundation for managing complexity and reducing asset management costs, while maintaining quality of service. It is the only way to ensure that your enterprise is gaining maximum value from the combined performance of its IT investments.

Desktop & Asset Management services leverage our Integrated Infrastructure Management (IIM™) framework to deliver technology and process transformation and improvements in IT infrastructure maturity to support your business goals. We manage the entire life cycle of every IT asset – from the moment it enters the organization until it is retired. We can help you procure and integrate the right hardware and software for your needs.

Our proven automated systems and ITIL®best practices provide the transparency and accountability that is necessary to efficiently manage costs at each stage in an asset’s lifecycle. We offer a broad range of Asset Management services, including:

  • Life cycle asset management—Baseline physical inventory, auto discovery and tracking, IMAC, imaging, and asset disposal
  • Asset management consulting—Assessments, tool evaluations, and gap analysis, as well as ITIL, Six Sigma, and Gartner best practices
  • Procurement management, configuration, and patch management
  • Systems, desktop, and enterprise management
  • IT Service Management and service desk consulting and implementation
  • Software management—Inventory tracking, usage metering, license harvesting, and compliance verification
  • Lease and lease-return management
  • Implementation and integration with other enterprise software

For an initial assessment of your requirements, contact us today.

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