Retail IT

Preparing Your Business for What Comes Next

From the rise of the "always-on consumer" to the rapid emergence of new technologies, the retail industry is undergoing a massive transformation. Retailers that optimize the end-user experience — in stores and online — in response to changing customer expectations and behaviors will thrive. Those that don't will fade away. 

CompuCom® has the experience and expertise to drive your organization's success in this brave new world of retail. In fact, we help seven of the top 10 North American retailers leverage the latest technologies to enhance the customer experience while also cutting IT costs. 

To learn more about our retail expertise, please contact us today and talk to one of our subject matter experts. 


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A More Strategic Approach to Retail IT

New store build-outs and major store refreshes can really tax your internal IT resources. Letting CompuCom handle projects like these enables your IT team to focus on key strategic initiatives. Gartner has positioned us in the upper part of the Leader category of their End-User Computing Magic Quadrant for 13 consecutive years, so you can rely on us to maximize store uptime and help you open new stores on time and within budget.

Our retail clients benefit from: 

On-site and Store Remote Support

  • CompuCom has more than 6,000 badged, certified technicians supporting thousands of locations in the United States and Canada with remote services out of Dallas, Mexico City, Canada, and Pune, India. For example, we provide wall-to-wall support for 2,000+ locations for a leading big box retailer.
  • Our retail workforce has in-depth knowledge of point-of-sale (POS), cabling and communications, and back-office devices.
  • We offer store and campus life cycle support of desktops, laptops, point-of-sale, mobility devices, managed print, networks and servers.

Learn More

Infographic: The IT Retail Specialist
Retail POS System

Securing Your Retail Environment

CompuCom helps clients in the retail sector comply with the Payment Card Industry Data Security Standard (PCI-DSS) and industry security standards, relative to their business needs. Count on us to minimize the business impact and risk of security vulnerabilities.

We provide coverage throughout North America via our 6,000+ badged technicians, who are certified across most major OEMs, including for warranty support. We work continuously to earn your confidence so that you can trust CompuCom personnel who work on your systems and infrastructure.

Infographic: Strategic Retail IT
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