IP telephony is transforming the way users communicate within and between organizations. It provides the foundation for unified communications and allows professionals to initiate voice, data or even video interactions on a common infrastructure. The upside is that, communications directors can consolidate infrastructures, reduce communications costs and drive workforce performance. The challenge is that your network and infrastructure must be up to the task. Optimizing and managing both the systems and networks requires considerable knowledge of both.
CompuCom’s Managed IP Telephony Services help organizations like yours rapidly make the switch to new IP environments. We have a proven track record of cost effectively migrating enterprises away from legacy and PBX systems to the IP systems that ride on a single communications network. Our Integrated Infrastructure Management (IIM®) framework helps you to accomplish this transformation with minimal impact to your ongoing operations.
Our Managed IP Telephony services include:
- Service Level Management and Performance Management
- Incident and Problem Management
- Configuration and Change Management
- Release Management
- Security Management
- Measurement & Reporting
Contact us to speak with one of our IP Telephony experts.