CompuCom Mobile Services Answer the Call to Support Mobile Devices in the Enterprise

Proactive, Secure Mobile Device Management and Application Development

DALLAS, TEXAS — NOVEMBER 8, 2011 — CompuCom Systems, Inc., the leading IT outsourcing specialist, has launched services to support mobile devices and the new challenges these bring to the enterprise and IT organizations. An extension of mature managed services delivered for years across a wide variety of platforms, CompuCom Mobile Services stack and flex to address security, applications, performance, and telecommunications demands.

According to IDC, the worldwide mobile phone market grew 65.4 percent year-over-year in the second quarter of 2011* — and that does not include other mobile devices such as tablets and web-enabled e-readers. Most of these devices will not replace laptops or desktops but instead are additive, meaning no savings to existing support budgets. Add to that the pressure of workers who want to blur the lines between business and personal usage, and business units that want more mobile applications. Mix that with a lack of policies and procedures around standards, security, and compliance. IT organizations need help, and they need it now.

“The influx of mobile devices creates stress by increased support incidents, subscriber policies, and data compromises that must be prevented,” stated Mike Flanagan, senior director for end user computing services at CompuCom. “Success requires that organizations have a comprehensive support model, similar to the models they put in place and optimized for laptops years ago.”

Service organizations must address the following areas:

  • Mobile security
  • Provisioning, access, encryption, remote wipe, etc.
  • Mobile app development
  • Bring your own (BYOD, BYOT, BYOPC, personal use device)
  • Embedded technology
  • Data segmentation
  • Billing management
  • Email, personal data, app store
  • Usage vs. plan
  • Self service

CompuCom Mobile Services are available today to both mid-size and large enterprises worldwide. IT groups can engage in a two-week quick start program to assess requirements, create a proof of concept and conduct a pilot program to help determine the mobile services that best fit their needs. Visit www.mobile2enterprise.com for details.

About CompuCom Systems, Inc.
CompuCom, the leading IT outsourcing specialist, delivers IT your way. Our clients like working with us because they know that, with CompuCom, it’s all about you. Our unique ITSM strategy blends your data center, network, voice, and end user computing environments in an innovative fashion. This radically simplifies your IT, allowing you to focus on growing your business and serving your customers. We are highly regarded around the world for our balance of industry-leading tools, a pragmatic approach to best practices, and our highly skilled workforce. We are the perfect alternative to address the revolutionary IT transformations facing you today and in the future. More than a trusted advisor, CompuCom is your trusted doer. To learn more, visit www.CompuCom.com.

*IDC Worldwide Quarterly Mobile Phone Tracker

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Media Contact
CompuCom Systems, Inc.
Marilyn Nelson
+1 281-996-1551
Marilyn.Nelson@CompuCom.com

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