ServiceNow

How CompuCom and ServiceNow Team Up for Superior IT Service Management

Service Now

CompuCom® has been a ServiceNow partner since 2006. We currently manage one of the world's largest multi-tenant instances of ServiceNow, supporting more than 290,000 users. In addition, we’ve helped more than 100 clients implement and/or improve ServiceNow. Our GoLiveNow accelerators for ServiceNow set us apart from the competition and help clients go fast and maximize ROI.

In addition to consulting services for ServiceNow single-tenant installations, CompuCom offers ServiceNow as a managed service. Our managed-service desk solution leverages ITIL® best practices and SCP-certified processes, and runs on a multi-tenant version of ServiceNow. It can also be tuned to fit your infrastructure and culture, and is a good option for organizations lacking the resources to support an internal service desk.

Service Now

Benefits of Working with CompuCom

By leveraging our solutions for ServiceNow, your organization can:

  • Simplify the transition and reduce upfront capital expenditures by moving to a cloud-based solution
  • Improve response rates by moving to a modern service-management platform that's easily accessible to users from anywhere and from any device
  • Do more with less — and do it better and faster — resulting in more projects being completed on time and on budget
  • Increase task automation and reduce the number of resources needed to support the system
  • Get quick and easy installation, with CompuCom’s GoLiveNow Accelerators
  • Benefit from ITIL-compliant proven processes
  • Receive complete documentation
  • Implement best practices in days, rather than weeks or months
  • Have transferable usage rights for all accelerators and processes used
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