Workplace Solutions

Outstanding IT Support Delivered on Your Terms

Many IT departments are struggling to support both tech-savvy workers who bring their own devices into the workplace and traditional workers who stick with enterprise technologies. But with BYOD on the rise — eight out of 10 employees already use personal technology on the job, according to CIO.com — the message is clear: IT needs to transition from being a pure technology manager to a provider of an improved overall user experience.

Is your IT organization equipped to deliver the full range of end-user-focused workplace services that your employees are demanding? If not, CompuCom® Workplace Solutions may be the answer.

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Contacts managed icon

8+ million
Contacts effectively managed per year

COTS icon

Average 92%
First-call COTS

PCs migrated icon

1 Million+
PCs migrated last 5 years

Supported Operating Environments

Technical Support Services

CompuCom delivers proactive and reactive maintenance service coverage throughout the United States and Canada. Our 6,000+ badged, certified technicians support thousands of locations with remote services out of Dallas, Mexico City, Canada and Pune, India. In addition, our 1,000+ field-based personnel average nearly 11 years of experience and are certified across all major OEMs. Our Technical Support Services provide:

  • Break/fix
  • Install, move, add and change (IMAC)
  • Desk-side software support 
  • Smart hands
  • Field services
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Fleet of Printers

Managed Print Services

CompuCom Enterprise Print Services give you one trusted source with the expertise to handle all aspects of your print management environment. We provide the essential technical and operational support to optimize your print infrastructure for operational efficiency and productivity. 

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Solution Cafe

Walk-Up Services

CompuCom Walk-Up Services let you supplement your traditional service desk with enhanced on-site support. Our Solution Cafés give employees ready access to effective technical assistance for their company-owned and personal devices, when and where they need it.

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Work Orders Icon

625,000+
Field suppor work orders

Over 100K certifications Icon

Certifications
(includes Microsoft, ITIL, ISO Six Sigma , project management and more)

EUC Devices Icon

6.25 Million+
EUC devices, mobile devices, servers, network devices and peripherals

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Retail Operations Services

Retail chains and locations often lack local store IT staff to manage technical projects and device maintenance. And yet, downtime can have a substantial impact, with store employees unable to work and customers unable to complete purchases.

CompuCom Retail Operations Services support local retail operations with strategic projects such as the implementation of kiosks and point-of-sale environments, as well as fast resolution to operational and technical issues. We can deliver services for front-, middle- or back-office operations.

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