Service Desk

The Shrinking Service Desk and How Your Company Benefits

June 09, 2016 | Post by Sam Gross | 0 Comments

We’ve embraced self-service everywhere it makes sense, except not so aggressively in the tech industry that created these advancements, including digital service models.

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How IT Can Build Relationships that Deliver Innovation and Value

February 16, 2016 | Post by Tom Vetterani | 0 Comments

To deliver value, IT needs to build relationships ranging from experts in IT transformation services and digital technologies to acquire needed skills.

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CompuCom is pleased to be positioned Gartner, Inc. in the “Leaders” quadrant of the Magic Quadrant for End-User Outsourcing Services, North America 2014.

This report evaluates IT service providers across two planes; completeness of vision, and ability to execute. Per the report, “Gartner's rigorous and multidimensional Magic Quadrant research process includes evaluation criteria that provide a comprehensive framework, which we have used to analyze the ability of 19 providers to deliver EUO services in North America."

Our service desk provides a personalized experience combining a secure support model for both remote and office workers.

A New Star in the Global Services Marketplace

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