Telecom Expense Management

CompuCom is pleased to be positioned Gartner, Inc. in the “Leaders” quadrant of the Magic Quadrant for End-User Outsourcing Services, North America 2014.

This report evaluates IT service providers across two planes; completeness of vision, and ability to execute. Per the report, “Gartner's rigorous and multidimensional Magic Quadrant research process includes evaluation criteria that provide a comprehensive framework, which we have used to analyze the ability of 19 providers to deliver EUO services in North America."

By identifying key employee characteristics - including work role, approved devices, applications and subscriptions - end-user management can be reinvented.

CompuCom Access Solution – Enabled by AT&T takes an integrated approach to the management of implementation, support, health awareness, and issue/outage resolution for cloud, mobile, and network resources.

A humorous jargon-free business explanation of ITIL® cycles. ITIL Explained Simply & Visually describes the five cycles in version 3 of the IT Infrastructure Library by comparing them to a restaurant chain.

Done well, the service catalog completely transforms the business and IT relationship.

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