Walk-Up Services

CompuCom is pleased to have been positioned in the Leaders quadrant of Gartner’s® 2017 Magic Quadrant for Managed Workplace Services, in North America.

CompuCom delivers a broad range of end-user and data center services designed to meet the needs of the enterprise and the individual user as they conduct business using a variety of endpoint devices to provide mission-critical data in support of their clients.

CompuCom’s service professionals support more than 5 million users and nearly 7 million devices throughout North America today, including nearly 2 million users serviced through walk-up kiosks. The team uses advanced tools and automation solutions designed for rapid resolution and for delivering great client satisfaction and performance.

Gartner defines managed workplace services (MWS) as a subset of the IT outsourcing (ITO) market. It includes traditional end-user outsourcing (EUO) as well as new digital workplace services to provide a cloud-first, automated and integrated support to end users. EUO services include:

View the full Magic Quadrant for Managed Workplace Services report.

CompuCom is pleased to be positioned Gartner, Inc. in the “Leaders” quadrant of the Magic Quadrant for End-User Outsourcing Services, North America 2014.

This report evaluates IT service providers across two planes; completeness of vision, and ability to execute. Per the report, “Gartner's rigorous and multidimensional Magic Quadrant research process includes evaluation criteria that provide a comprehensive framework, which we have used to analyze the ability of 19 providers to deliver EUO services in North America."

Our service desk provides a personalized experience combining a secure support model for both remote and office workers.

A New Star in the Global Services Marketplace

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