Power to the Users

January 19, 2016 | Post by Tom Vetterani | 0 Comments

There have been many shifts in technology over the past decade, but none as significant as the shift in the power base away from IT and to the end-user.

Continue Reading

CompuCom is pleased to be positioned Gartner, Inc. in the “Leaders” quadrant of the Magic Quadrant for End-User Outsourcing Services, North America 2014.

This report evaluates IT service providers across two planes; completeness of vision, and ability to execute. Per the report, “Gartner's rigorous and multidimensional Magic Quadrant research process includes evaluation criteria that provide a comprehensive framework, which we have used to analyze the ability of 19 providers to deliver EUO services in North America."

A humorous jargon-free business explanation of ITIL® cycles. ITIL Explained Simply & Visually describes the five cycles in version 3 of the IT Infrastructure Library by comparing them to a restaurant chain.

Done well, the service catalog completely transforms the business and IT relationship.

Why the Next Big Data Is End-User Data

October 19, 2015 | Post by Michael Giordano | 0 Comments

How to take full advantage of end-user data by using the right tools, processes and best practices.

Continue Reading

The CompuCom Service Desk team continues to focus on increasing customer satisfaction, to this U.S. Media Giant, by providing a higher level of Customer Care to all end-users.

[x] Close

Sign Up for Email

*Indicates a Required Field