CompuCom is pleased to be positioned Gartner, Inc. in the “Leaders” quadrant of the Magic Quadrant for End-User Outsourcing Services, North America 2014.

This report evaluates IT service providers across two planes; completeness of vision, and ability to execute. Per the report, “Gartner's rigorous and multidimensional Magic Quadrant research process includes evaluation criteria that provide a comprehensive framework, which we have used to analyze the ability of 19 providers to deliver EUO services in North America."

A humorous jargon-free business explanation of ITIL® cycles. ITIL Explained Simply & Visually describes the five cycles in version 3 of the IT Infrastructure Library by comparing them to a restaurant chain.

Done well, the service catalog completely transforms the business and IT relationship.

Why the Next Big Data Is End-User Data

October 19, 2015 | Post by Michael Giordano | 0 Comments

How to take full advantage of end-user data by using the right tools, processes and best practices.

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The CompuCom Service Desk team continues to focus on increasing customer satisfaction, to this U.S. Media Giant, by providing a higher level of Customer Care to all end-users.

CompuCom has enabled this telecom giant to provide excellent service in a more cost-effective and efficient manner to their customers.

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