Retail

CompuCom Again Named a Leader in Gartner’s Magic Quadrant

February 23, 2017 | Post by Jonathan James | 0 Comments

Being a leader in the IT managed services space means having the capabilities to help transform organizations and empower them to offer digital services that enhance the end-user experience.

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CompuCom is pleased to have been positioned in the Leaders quadrant of Gartner’s® 2017 Magic Quadrant for Managed Workplace Services, in North America.

CompuCom delivers a broad range of end-user and data center services designed to meet the needs of the enterprise and the individual user as they conduct business using a variety of endpoint devices to provide mission-critical data in support of their clients.

CompuCom’s service professionals support more than 5 million users and nearly 7 million devices throughout North America today, including nearly 2 million users serviced through walk-up kiosks. The team uses advanced tools and automation solutions designed for rapid resolution and for delivering great client satisfaction and performance.

Far More than Just a New Website – How Large Retailers are Taking a Strategic Approach to Retail IT

February 09, 2017 | Post by Jennifer Brooks | 0 Comments

As customer behavior continues to evolve, retailers are starting to make considerable upgrades to their retail IT and their digital shopping experience. But what’s truly interesting is what they are doing behind the scenes to make these new digital strategies possible. 

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Personalizing the Store – How Digital Signage and Big Data can Work Together

January 19, 2017 | Post by Tom Alvey | 0 Comments

Digital signage is appearing everywhere customers go to shop. These digital displays show information about new products, promote sales or discounts, or dynamically change menus depending on the time of day. With 63 percent of people reporting they have noticed a digital sign, it’s not hard to see why retailers are so excited to install them.

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The Importance of Retail Technology Services & Project Management

December 20, 2016 | Post by Tom Alvey | 0 Comments

Long before a piece of IT equipment is ordered, retailers need to devise a project management plan that covers each stage of the IT upgrade. There are different factors to consider before, during and after the actual implementation of new technology at the store level.

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Put POS at the Center of your Omnichannel Retail Strategy

December 06, 2016 | Post by Jennifer Brooks | 0 Comments

Ahh, the old reliable point-of-sale (POS) system. It’s familiar, it’s comfortable and it works. For retailers, the thought of replacing their entire network of POS hardware and software can be an uncomfortable proposition. But out-of-date POS systems quickly become an inhibitor and don’t line up with the larger omnichannel retail strategy.

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