Retail

Don’t Let Customers Down! Take a Proactive Approach to Retail IT Maintenance

March 28, 2017 | Post by Tom Jacobs | 0 Comments

New retail IT systems and equipment need to be procured, tested and deployed before you can design and build a great omnichannel experience. But once in place, these new technologies open up a realm of new possibilities and can fundamentally change the way retailers and customers interact…until they don’t work.

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Tom has over 25 years of successful executive-level leadership experience in the IT industry.

Building the Internet of Things into Your Retail IT Strategy

March 16, 2017 | Post by Tom Alvey | 0 Comments

The rise of the Internet of Things (IoT) is one of the biggest and most exciting technological trends currently taking place. In the retail setting, IoT has the potential to enable new capabilities and completely transform the way retailers interact with customers, both in-store and online.

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CompuCom Again Named a Leader in Gartner’s Magic Quadrant

February 23, 2017 | Post by Jonathan James | 0 Comments

Being a leader in the IT managed services space means having the capabilities to help transform organizations and empower them to offer digital services that enhance the end-user experience.

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CompuCom is pleased to have been positioned in the Leaders quadrant of Gartner’s® 2017 Magic Quadrant for Managed Workplace Services, in North America.

CompuCom delivers a broad range of end-user and data center services designed to meet the needs of the enterprise and the individual user as they conduct business using a variety of endpoint devices to provide mission-critical data in support of their clients.

CompuCom’s service professionals support more than 5 million users and nearly 7 million devices throughout North America today, including nearly 2 million users serviced through walk-up kiosks. The team uses advanced tools and automation solutions designed for rapid resolution and for delivering great client satisfaction and performance.

View the full Magic Quadrant for Managed Workplace Services report.

Far More than Just a New Website – How Large Retailers are Taking a Strategic Approach to Retail IT

February 09, 2017 | Post by Jennifer Brooks | 0 Comments

As customer behavior continues to evolve, retailers are starting to make considerable upgrades to their retail IT and their digital shopping experience. But what’s truly interesting is what they are doing behind the scenes to make these new digital strategies possible. 

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Personalizing the Store – How Digital Signage and Big Data can Work Together

January 19, 2017 | Post by Tom Alvey | 0 Comments

Digital signage is appearing everywhere customers go to shop. These digital displays show information about new products, promote sales or discounts, or dynamically change menus depending on the time of day. With 63 percent of people reporting they have noticed a digital sign, it’s not hard to see why retailers are so excited to install them.

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