All end-users want from IT is what they need to do their jobs. They have little consideration for IT's challenges with meeting their demands CompuCom helps clients put the right applications, devices and access in the hands of the right people at the right time. By identifying key employee characteristics - including work role, approved devices, applications and subscriptions - end-user management can be reinvented through CompuCom’s Persona Service Management.
University Health Network (UHN), the premier Academic Health Sciences Center and largest teaching hospital in Canada, is partnering with CompuCom to transform the way patient care is delivered.
This video case study tells the story of how we’re helping UHN apply leading-edge technology to deliver quality healthcare and why they chose CompuCom and the value of our partnership. From infrastructure services to end-point management, from data center services to a full-fledged help desk and desk side support, we’ve helped UHN harness IT as a tool to report and reflect on patients’ health outcomes.
Jim Forbes, CTO for University Health Network (UHN), explains why they selected CompuCom as their IT partner. Citing our excellent customer service and our spirit of working as part of the UHN team, he states that internal IT resources can now focus on strategic transformational activities. Providing care to the community for more than 200 years, UHN is a major landmark in Canada's healthcare system and a teaching hospital of the University of Toronto. UHN found the CompuCom IIM solution to be the right approach for integrated IT services including Service Desk, Network, Storage and Identity Management, and Enterprise System Monitoring.