CompuCom Solution Café® represents a revolutionary new approach to IT support. “Consumerization of IT” is driving organizations to look for ways to support end users with the same technology services they receive as consumers. CompuCom's Solution Café services provide on-demand and scheduled access to technical support in a walk-up, café-like atmosphere. Solution Café provides significantly faster problem resolution, a more satisfying user experience, and more effective alignment between business and IT.
Technology is constantly evolving and when it comes to supporting that technology enterprises have struggled to keep up, till now. Welcome to the Solution Café powered by CompuCom.
IT issues are inevitable, loss of productivity doesn’t have to be. With Solution Café, expert service is only steps away with convenient and secure after hour lockers and self-service kiosks. Face-to-face support helps ease frustration, reduce resolution times, and allow for accurate tracking and reporting. A retail-like environment encourages learning and exploration of devices that best fit a user’s needs. Employees can interact with knowledgeable staff and try out the latest devices, purchase accessories from intelligent vending machines and access knowledge bases using self-service kiosks. If waiting is not an option, loaner devices keep your workforce connected and productive.
Alignment between business and IT drive satisfaction at every level combining knowledgeable experts and professional support wrapped with high touch interactive delivery empowers your users and your business. With choice, efficiency and convenience, all this and more can be found at the Solution Café powered by CompuCom.
Our Solution Café services provide on-demand and scheduled access to technical support in a walk-up, café-like atmosphere. Whether employees have problems with a company-issued laptop, a personal smartphone, or they just need advice on how to operate a new application, they can enter the Solution Cafe and either drop off their device or wait until it’s fixed. By offering this level of walk-up service, IT can improve business alignment, increase end-user satisfaction, improve governance and security, and make service delivery more efficient.
Our Solution Café services provide on-demand and scheduled access to technical support in a walk-up, café-like atmosphere. Whether employees have problems with a company-issued laptop, a personal smartphone, or they just need advice on how to operate a new application, they can enter the Solution Cafe and either drop off their device or wait until it’s fixed. By offering this level of walk-up service, your end users have choices for service at times that are convenient to them, receive the benefit of face-to-face connections, and enjoy being treated like a consumer.
You’re all on the same Team. Start Creating that Way.
Keep your organization on the same page with the entire collection of Creative Cloud apps, services, and business features. Share files, capture feedback, and keep track of versions—all in one place. With Creative Cloud for Teams, you can maximize your budget and leverage centralized administrative tools that make it easy to purchase, deploy, and manage Creative Cloud along with the changing needs of your team.
Creative Cloud for Teams is about more than just delivering the best creative software in the world. It's also about simplifying your organization's license management and maximizing your IT and procurement budget.
License Management - Get the best of both worlds with flexibility and simplicity in software deployment and management.
Hassle-free compliance - Avoid the headache of tracking and managing who's using what software in your organization
Budget benefits - Budget predictably and wisely with an annual membership that gives users access to the world’s best creative tools, plus exclusive feature updates at no additional cost.
CompuCom Access Solution – Enabled by AT&T takes an integrated approach to the management of implementation, support, health awareness, and issue/outage resolution for cloud, mobile, and network resources.