IT Experts, Mike Keogh and Meg Frantz, talk to Lane Cooper from CIO Magazine about the problems with Service Desk SLAs today, why the problems exist, and how to change.
In this IT Coffee Break, CompuCom experts discuss what Cloud Computing can do for your business and more importantly, the 3 things that organizations need to do before moving to the cloud.
How can you lead your organization to view IT as a strategic asset? What might happen if you don't?
Real-world strategies for controlling costs, improving return on technology investments, and stimulating innovation
Duration: 60 minutes