Compucom is an AI-forward company. We leverage AI internally and, as a managed services provider (MSP) dedicated to continuously increasing the value we provide our customers, we integrate AI extensively into our services, helping our customers take advantage of the strategic benefits of AI for their business.
AI is already redefining many aspects of the enterprise, and leaders face a critical question – where and how should it be used? Because, like any new technology, success hinges on strategic implementation and a clear understanding of its strengths and limitations.
At Compucom, we define Full Lifecycle Observability as the ability to understand what happens throughout your company’s entire IT environment, from sourcing through integration, support, and disposition. It requires that actionable data from multiple sources is correlated and enhanced for context. We implement Full Lifecycle Observability for our customers through our FLO Framework.
Compucom’s Full Lifecycle Observability Framework (FLO Framework) stands tall with a transformative approach for leveraging data, AI-driven insights, and automation to provide unprecedented visibility and actionable intelligence across IT environments. This blog discusses how full lifecycle observability is changing the game in IT operations, empowers teams to drive business outcomes through real-time insights, and fosters a culture of data democratization and continuous improvement.
Compucom today unveiled its new engine that powers its services centered on Full Lifecycle Observability (FLO), a groundbreaking approach designed to transform IT operations and decision-making across enterprise IT environments. This will enhance services, optimize outcomes, improve digital experiences, and align IT strategies with business objectives through advanced analytics and artificial intelligence (AI) plus machine learning automation.
The staffing division of Compucom, eXcell, will be integrating with the overall Compucom brand, ushering a new era under the name Compucom Staffing. This strategic move underscores the company’s belief in the power of unity and the strength of one cohesive brand.
What’s New with Windows 11 Reasons to Switch and How to Do IT Smarter. A Look at the evolution of Windows 11 with the latest enhancements, including with security.
The possibilities of 5G-enabled devices are expansive, offering significant benefits for healthcare, education, retail, and many other sectors. Investing in this technology equips organizations to stay at the forefront of industry advancements, fostering innovation, and unlocking new levels of efficiency and productivity.
VIDEO – Compucom’s Mike Monahon appearance on the Six Five webcast discussing key factors to consider when investing in AI-enabled PCs. Compucom assists customers to harness data from their IT environment to enhance decision-making, including whether AI PCs could boost workplace productivity.
A leading retail chain faced operational challenges due to outages in its stores and distribution centers. As part of our Full Lifecycle Observability approach, we used an AI-powered observability platform to enrich and correlate alert data, resulting in an 86% reduction in store incident volume and a 91% reduction in distribution center incident volume.
