The days were brisk for NRF 2024, the National Retail Federation’s annual convention. However, the 40,000 attendees in New York City were warmed by sunny news: the holiday season was a success, with reported sales growth of 3 to 4%, and the outlook for 2024 is positive.
Retail Trends 2024: Delivering for The Zero Consumer
Are you a “zero consumer”? A rising global phenomenon, these consumers have zero boundaries (drifting between online and in-store), zero loyalty, zero moderation (either scrimping or splurging), and zero patience (they want it now).
Retail Trends 2024: Let’s Get Phygital
Surprisingly, Olivia Newton-John’s lyric, “Let’s get physical,” was not actually about working out, but her aerobics-themed video helped make the catchy but cheeky song a runaway hit in the exercise-crazed 80s.
The Clock is Ticking for Windows 10 — Plan for Windows 11
“The clock is ticking” might seem like an obnoxious blog post title when we’re talking about a migration deadline just under two years away (like we all need another vaguely anxiety-provoking reminder in our day). But while not as big a deal as moving from Windows 7 to Windows 10, planning for the migration well ahead is beneficial. Not because Windows 11 is a massive departure from Windows 10 feature-wise but because many companies will need significant hardware upgrades.
Tech Sourcing: Siloed vs. Centralized
Just as orchestra musicians without a conductor will struggle with the coordination and expression of a complex piece of music — siloed sourcing, where individual departments or business units procure their own technology, misses the opportunity for an efficient, harmonious procurement strategy.
2024: Five Digital Transformation Trends
Digital Transformation helps companies enhance their operations, improve customer experiences, and stay ahead of the competition. In 2024, it will continue to be a significant factor in the success of enterprise organizations. Companies choosing to strategize with a bold digital transformation path that embraces emerging technologies will be the ones to thrive in the coming years.
A New Survey From Compucom Highlights Choices in Tech, Support and Work Location Drive Digital Employee Experience
According to a recent survey conducted by Atomik Research on behalf of Compucom, a leading enterprise IT services and technology sourcing solutions provider, America’s workforce prioritizes workplace technology and location choice when it comes to optimizing their overall experience. Regarding what matters most to their digital workplace experience and overall satisfaction, respondents indicated that technology choice (35%) and workplace flexibility (35%) are two of the most important elements.
Real-World AIOps: Examples and Benefits
If you’re reading this, perhaps you’re trying to figure out if Artificial Intelligence for IT Operations (AIOps) could help your company, or maybe you’re just brushing up on the latest IT lingo with a black coffee or latte in your hand.
AIOps: Going Beyond the Buzzword
Short for Artificial Intelligence for IT Operations, AIOps uses artificial intelligence (AI) and machine learning (ML) to automate and optimize IT processes.
How AIOps Works: Continually Smarter & More Effective IT Operations
You don’t see much about Artificial Intelligence for IT Operations (AIOps) in today’s headlines. News about AI leans toward its more controversial capabilities to create content and (creepy) “art.” And the world wonders, is this what we want from AI?