In our previous blog, we introduced the four dimensions of Digital Experience Management (XM) that Compucom has identified and how effective management through data gathering and analytics can help to create the ideal hybrid workplace for your employees.
FORT MILL, SC, June 13, 2023 – The move to remote and hybrid work accelerated the need to have the right technology and support in place for employees to ensure a productive workforce. It also placed the digital employee experience center stage as a critical element of employee retention and satisfaction.
No matter where we go or what we do, in the real world or online, the anticipation and expectation of a good experience are what draw us. Every day, with the swipe of a finger, access to all the world’s knowledge and the experiences of others drive our decision-making, thoughts, and actions in both our work and personal lives.
Compucom announced Scott Ward will rejoin the company as its Chief Business Officer leading partner alliances and professional services.
Your IT infrastructure has never been more critical to your company’s success. Combining the right hardware, software, people, and processes for an infrastructure that enables communication, creates efficiencies, protects data, and optimizes the user experience is a tall order, often falling to an already overburdened IT department.
Hybrid and remote work models are not going away. While there’s been a push to return to the office this year, and the average city office occupancy rates are over 50% for the first time since the pandemic, the Wall Street Journal reports those numbers have now stalled.
In April, China once again conducted military exercises off the coast of Taiwan, causing Asia-Pacific tensions to move up the list of potential geopolitical supply chain issues to keep an eye on.
Compucom, a leading managed IT services and technology provider which recently ranked #6 of the top 100 IT solutions providers in Canada by IT World Canada, a leading print and digital IT industry publisher, opened a first-of-its-kind IT service desk for Canada’s largest mental health hospital.
Compucom announced its four-part podcast series “Employee Experience Measurement and Challenges” with industry analyst firm ISG that addresses the advent and evolution of experience management in the post-Covid hybrid digital workplace.
Customer Experience (CX) is a hot topic issue, and rightly so. But are you taking care of your “first customers,” your employees, with the same care, commitment, and focus you give to your customers?
