Compucom is an AI-forward company. We leverage AI internally and, as a managed services provider (MSP) dedicated to continuously increasing the value we provide our customers, we integrate AI extensively into our services, helping our customers take advantage of the strategic benefits of AI for their business.
AI is already redefining many aspects of the enterprise, and leaders face a critical question – where and how should it be used? Because, like any new technology, success hinges on strategic implementation and a clear understanding of its strengths and limitations.
At Compucom, we define Full Lifecycle Observability as the ability to understand what happens throughout your company’s entire IT environment, from sourcing through integration, support, and disposition. It requires that actionable data from multiple sources is correlated and enhanced for context. We implement Full Lifecycle Observability for our customers through our FLO Framework.
A leading retail chain faced operational challenges due to outages in its stores and distribution centers. As part of our Full Lifecycle Observability approach, we used an AI-powered observability platform to enrich and correlate alert data, resulting in an 86% reduction in store incident volume and a 91% reduction in distribution center incident volume.
Think of the vastness and complexity of daily data from your company’s alerts, traces, logs, and user interactions. For IT teams, this data explosion can quickly become overwhelming. They can struggle to understand the overall health of systems and where they should focus their troubleshooting and optimization efforts.
In an era where consumer behaviors are increasingly complex and paradoxical, staying attuned to trends can be challenging. However, doing so pays off, as using the latest trends and technological advancements to inform your strategic planning gives you an edge. Advanced IT solutions can help retailers understand and adapt to changing consumer behaviors and build a competitive advantage.
The potential of 5G to revolutionize higher education is immense. From enhancing learning experiences with VR/AR to enabling real-time collaboration and providing access to vast online resources, 5G is set to redefine the educational landscape. While there are challenges to overcome, the long-term benefits far outweigh the initial hurdles. It’s time for educational institutions, policymakers, and technology providers to join forces and make the future of learning a reality.
The promise of 5G in retail is immense, offering opportunities to enhance customer experience, improve operational efficiency, and stay ahead of the competition. However, to fully leverage the potential of 5G, retailers must address challenges such as security issues, and integration with existing systems.
At this year’s CIO 100 Symposium and Awards in Colorado Springs, Colorado, CIOs and IT leaders will come to network, share their successful strategies and technology solutions, and address the workplace challenges they all face.
Once-futuristic ideas are now enticingly within our grasp, providing innovative solutions to revolutionize various business functions. We’ll explore the top emerging technologies in 2024 poised to transform the enterprise landscape.
