We’ve moved past the idea of remote work as a temporary solution to work during the pandemic.
Now most of us recognize “work from anywhere” for what it is: a great way for employees to get the work/life balance they crave, a boon for the overall employee experience and the cost of doing business today.
The retail revolution was well underway before the pandemic threw us all a curve ball. Technology changed the way consumers interact with brands and has empowered them in ways we could have only imagined just a few short years ago.
Automation is changing the in-store experience for the better, and some tech firms predict it will be an $8.4 billion industry by 2030.
Today’s consumers expect more from retailers. A lot more.
America’s top-tier retailers are making technology investments a big priority to fuel growth. But with each new vendor relationship, retailers also open the door to logistical challenges and confusion.
While companies continue to offer popular remote and hybrid work models, poor technology could be chipping away at the employee experience with every error message.
It was a long time coming, but well worth the wait: our first Advisor Day at Compucom since the pandemic!
In an exciting in-person meeting of the minds — attended by experts from some of the leading analyst firms in the industry — we explored how the digital workplace has changed, why the employee technology experience is so critical, and how we’re optimizing the experience to help customers succeed.
Imagine the ease of selecting a new work laptop from an app on your phone instead of a clunky technology procurement process. The instant gratification of an “order shipped” notification.
The reassuring feeling when a new hire contacts the IT service desk via chat and gets answers immediately.
Happy and engaged employees make for happy customers. Anecdotally we know this, but the research makes it clear too: improving the employee experience drives growth.
The way we interact with tech can make or break a workplace experience. Just like consumer shopping, today we want instant gratification and personalized, automated experiences that make day-to-day life easier.
To understand why measuring and managing experience is so important, look to the watermelon. Smooth, bright green, and gleaming on the outside. Cut it open and look inside? Red all the way through. While that’s ideal for a summer picnic, it’s the opposite of what you want in your organization! Learn more about: “The watermelon effect” is what happens when …
