Customer Experience (CX) is a hot topic issue, and rightly so. But are you taking care of your “first customers,” your employees, with the same care, commitment, and focus you give to your customers?
The 4 Keys to Remote Worker Productivity
Understanding and Optimizing the Remote Work Experience for Your Employees How Did We Get Here? A few years ago, having a job that allowed work from anywhere and the chance of a healthy work-life balance did not seem realistic. Long-term remote work wasn’t even a possibility, as we lacked the right technology to enable an effective distributed workplace; not to …
Save Money and More with Device as a Service
To say the last few years have taught business leaders to expect the unexpected is an understatement.
Understanding Healthcare Providers’ Biggest IT Concerns
As managed service providers (MSPs), we know how hospitals and healthcare providers can save money and improve service by outsourcing specific IT functions.
Managed IT Services for Healthcare: An Effective Prescription
In our recent healthcare blog series, we’ve discussed several benefits Managed Service Providers (MSPs) can bring to providers, including improving operational efficiency, boosting cybersecurity posture, and providing better technology experiences to ease pressure on workers.
3 Ways Technology Can Ease Pressure on Healthcare Workers
With the urgency of current healthcare worker shortages, strategies for attracting and retaining top talent are front of mind for organizational leaders. This puts Employee Experience (EX) — the employee’s overall impression of an organization based on all the interactions they have from onboarding to offboarding — in the spotlight.
Device Services and Wi-Fi 6E for Healthcare Providers
With good patient experience linked to higher profitability for healthcare providers, you don’t want to walk by a hospital staffer dealing with a patient and hear them say, “Sorry to make you wait, the system is slow” or “Bear with me; my laptop is having issues today.”
Healthcare Cybersecurity
With the high rate of cyberattacks in the healthcare industry expected to continue, it’s more a question of when a provider will be attacked than if. During January 2023 alone, 30 breach cases for healthcare providers were investigated by the U.S. Department of Health and Human Services Office for Civil Rights.
A Reliable MSP: The Remedy Healthcare Providers Need
With tough times in healthcare expected to continue, a Managed Service Provider (MSP), can be your greatest ally for improving employee and patient experience and reaching new levels of IT efficiency.
Hot Topics from CIO’s FutureIT Dallas Conference
This year’s FutureIT in Dallas on March 29 was an immersive one-day event for CIOs and other technology leaders focused on the latest in AI, digital automation, security, and employee experience. Compucom was there, with our product management director, Troy Baldwin, presenting on “Transforming the Digital Workplace Experience for the Hybrid Work Environment.”