In our previous blog, we introduced the four dimensions of Digital Experience Management (XM) that Compucom has identified and how effective management through data gathering and analytics can help to create the ideal hybrid workplace for your employees.
No matter where we go or what we do, in the real world or online, the anticipation and expectation of a good experience are what draw us. Every day, with the swipe of a finger, access to all the world’s knowledge and the experiences of others drive our decision-making, thoughts, and actions in both our work and personal lives.
Customer Experience (CX) is a hot topic issue, and rightly so. But are you taking care of your “first customers,” your employees, with the same care, commitment, and focus you give to your customers?
Understanding and Optimizing the Remote Work Experience for Your Employees How Did We Get Here? A few years ago, having a job that allowed work from anywhere and the chance of a healthy work-life balance did not seem realistic. Long-term remote work wasn’t even a possibility, as we lacked the right technology to enable an effective distributed workplace; not to …
To say the last few years have taught business leaders to expect the unexpected is an understatement.
As managed service providers (MSPs), we know how hospitals and healthcare providers can save money and improve service by outsourcing specific IT functions.
With the urgency of current healthcare worker shortages, strategies for attracting and retaining top talent are front of mind for organizational leaders. This puts Employee Experience (EX) — the employee’s overall impression of an organization based on all the interactions they have from onboarding to offboarding — in the spotlight.
This year’s FutureIT in Dallas on March 29 was an immersive one-day event for CIOs and other technology leaders focused on the latest in AI, digital automation, security, and employee experience. Compucom was there, with our product management director, Troy Baldwin, presenting on “Transforming the Digital Workplace Experience for the Hybrid Work Environment.”
Just like when well-meaning sweethearts fall short of understanding what their partner needs to “feel the love,” your enterprise could be missing the boat when it comes to understanding the right actions to keep your best and brightest.
With IT so much more in the spotlight the past couple of years, tech pros say they are feeling the love – and the strain.
