Hybrid and remote work models are not going away. While there’s been a push to return to the office this year, and the average city office occupancy rates are over 50% for the first time since the pandemic, the Wall Street Journal reports those numbers have now stalled.
Customer Experience (CX) is a hot topic issue, and rightly so. But are you taking care of your “first customers,” your employees, with the same care, commitment, and focus you give to your customers?
This year’s FutureIT in Dallas on March 29 was an immersive one-day event for CIOs and other technology leaders focused on the latest in AI, digital automation, security, and employee experience. Compucom was there, with our product management director, Troy Baldwin, presenting on “Transforming the Digital Workplace Experience for the Hybrid Work Environment.”
Just like when well-meaning sweethearts fall short of understanding what their partner needs to “feel the love,” your enterprise could be missing the boat when it comes to understanding the right actions to keep your best and brightest.
Bad tech is just bad business. Like a slow drip that erodes a mountain, frequent but annoying tech snags eventually add up while wearing down your employee experience (EX).
The National Retail Federation’s annual convention drew its largest crowd in recent years, with thousands of retail executives flocking to New York in search of the tech investments needed to drive sustainable growth in this precarious economic time.
In the battle for talent in the hybrid workplace there is one thing that can set your company apart – the digital employee experience. Attracting and retaining employees isn’t just an HR thing — IT plays a significant role, too.
While companies continue to offer popular remote and hybrid work models, poor technology could be chipping away at the employee experience with every error message.
It was a long time coming, but well worth the wait: our first Advisor Day at Compucom since the pandemic!
In an exciting in-person meeting of the minds — attended by experts from some of the leading analyst firms in the industry — we explored how the digital workplace has changed, why the employee technology experience is so critical, and how we’re optimizing the experience to help customers succeed.
To understand why measuring and managing experience is so important, look to the watermelon. Smooth, bright green, and gleaming on the outside. Cut it open and look inside? Red all the way through. While that’s ideal for a summer picnic, it’s the opposite of what you want in your organization! Learn more about: “The watermelon effect” is what happens when …
